Our 2017 Convention is over!

Our convention was a great success because of you!

We want to thank all of who attended, students, teachers and vendors alike. We would also like to thank all the Raindrop members, as well as the Holiday Inn Portland Airport staff that took really good care of us during the convention.

CONVENTION RESULTS BELOW

How likely is it that you would recommend the event to a friend or colleague?

Your Net Promoter® Score
0-5050-100100
62
NPS

SurveyMonkey Global Benchmark

0-5050-100100
40
NPS
Your score is in the top 50-75%
?
-100
15.6
48
72
100
Your Net Promoter® Score: 62
Distribution of Responses
Your Responses
12.22%
11
13.33%
12
74.44%
67
62
SurveyMonkey Global Benchmark
16.95%
25.75%
57.30%
40

Overall, how would you rate the event?

  • Answered: 85
  • Skipped: 15
ExcellentVery goodGoodFairPoor
0%10%20%30%40%50%60%70%80%90%100%

Excellent
41.18%
35

Very good
37.65%
32

Good
14.12%
12

Fair
5.88%
5

Poor
1.18%
1
TOTAL 85

What did you like about the event?

  • Answered: 86
  • Skipped: 14

D

PAID FEATURE

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Showing 86 responses
Classes were just super. Loved every one I took! Loved the pre conference options! Especially loved the Tole Faries.
10/10/2017 8:31 PM View respondent’s answers
Choice of classes, cleanliness, food, staff was excellent,
10/8/2017 2:06 PM View respondent’s answers
Teachers, classes, people.
9/27/2017 9:14 AM View respondent’s answers
My classes were great. It had an overall good vibe. Registration was easy and classes were easy to find.
9/26/2017 5:41 PM View respondent’s answers
The teachers I had. Ruth Stewart, and Bev birdwell . 9 of our chapter went and we all loved our teachers and classes.
9/25/2017 8:42 PM View respondent’s answers
the classes I took
9/25/2017 8:23 PM View respondent’s answers
close proximity of classes to room, great teachers, very organized
9/23/2017 12:08 AM View respondent’s answers
Painting with friends, old and new
9/22/2017 11:55 AM View respondent’s answers
classes and the relaxed atmosphere
9/22/2017 7:56 AM View respondent’s answers
Variety of classes, banquet
9/22/2017 7:03 AM View respondent’s answers
The variety of teachers and the smiles of the raindrop hard working members to make the convention as a fun event.
9/21/2017 6:49 PM View respondent’s answers
location
9/21/2017 6:36 PM View respondent’s answers
the classes,teachersand members of the Rainbow group. Every one was very helpful. Pleasent atmosphere.
9/21/2017 5:16 PM View respondent’s answers
variety of classes, options for 4 or 6 hour events, and the special events
9/21/2017 3:11 PM View respondent’s answers
Good teachers & good classes.
9/21/2017 1:34 PM View respondent’s answers
Smaller and well run. banquet was great and fun. Great teachers. Sales on the sales floor.
9/21/2017 1:00 PM View respondent’s answers
Good selection of teachers, many doing multi media projects
9/21/2017 12:10 PM View respondent’s answers
Varity in classes was great, loved the trade floor set up and the 2 hr classes. The food was even good.
9/21/2017 10:08 AM View respondent’s answers
very well organized and very friendly people
9/21/2017 7:33 AM View respondent’s answers
Great projects. Well organized.
9/21/2017 6:55 AM View respondent’s answers
Variety of classes
9/20/2017 11:02 PM View respondent’s answers
Choice of classes and very happy people
9/20/2017 10:47 PM View respondent’s answers
Food offered was better this convention. Friendliness of host chapter.
9/20/2017 10:04 PM View respondent’s answers
Variety of classes, good teachers
9/20/2017 9:37 PM View respondent’s answers
That you added some new things like the mixed media
9/20/2017 9:37 PM View respondent’s answers
The classes
9/20/2017 9:27 PM View respondent’s answers
Great options for classes. Top notch teachers.
9/20/2017 8:58 PM View respondent’s answers
Classes
9/20/2017 8:57 PM View respondent’s answers
the food was available for lunch with places to eat – and reasonable
9/20/2017 8:45 PM View respondent’s answers
Everyone was very friendly.
9/20/2017 8:31 PM View respondent’s answers
The great oil instructors… would have taken more classes but the oil classes were not to my liking
9/20/2017 8:06 PM View respondent’s answers
The teachers were great.
9/20/2017 7:23 PM View respondent’s answers
Variety of classes & instructors
9/20/2017 7:10 PM View respondent’s answers
Great classes & teachers! Had tons of fun! Everyone I met was friendly. The banquet was a blast!
9/20/2017 6:35 PM View respondent’s answers
Great class offerings!
9/20/2017 3:04 PM View respondent’s answers
Choice of classes
9/20/2017 2:49 PM View respondent’s answers
Classes were a good size the instructors were varied.
9/20/2017 2:46 PM View respondent’s answers
selection of instructors check in was very organized registration of classes was very easy banquet presentation was good and the food too Having the tables to eat at in front of the classrooms I think helped with commraderie Even though the food service timeliness was a hit and miss, it was very convenient I liked the 2 hour classes on the vendor floor-terrific idea!! Thank you for the gift bag
9/20/2017 2:06 PM View respondent’s answers
The smaller classes
9/20/2017 1:49 PM View respondent’s answers
Classes
9/20/2017 1:39 PM View respondent’s answers
In one place, the people & projects/teachers.
9/20/2017 1:19 PM View respondent’s answers
Classes, meeting old friends, checking out the sales floor.
9/20/2017 12:25 PM View respondent’s answers
I didn’t attend. I fell and was unable to go.
9/20/2017 12:18 PM View respondent’s answers
The teachers were great!
9/20/2017 12:15 PM View respondent’s answers
The instructors were very good
9/20/2017 12:12 PM View respondent’s answers
Like having classes to choose from
9/20/2017 11:53 AM View respondent’s answers
variety of classes
9/20/2017 11:51 AM View respondent’s answers
everything..organized, cheerful..enough vendors..good selection of classes…hotel services..informative..and rides available when wanted
9/20/2017 11:35 AM View respondent’s answers
Nice variety of classes & trade floor vendors
9/20/2017 11:24 AM View respondent’s answers
Great classes, nice trade floor
9/20/2017 9:26 AM View respondent’s answers

What did you dislike about the event?

  • Answered: 83
  • Skipped: 17

D

PAID FEATURE

Use text analysis to search and categorize responses; see frequently-used words and phrases. To use Text Analysis, upgrade to a paid plan .

Showing 83 responses
It would have been nice to be close to other restaurants. The hotel workers were helpful and cheerful. This was a plus. I think they tried very hard to meet our needs. The kiosk in center area where lunches were provided were alittle disorganized!
10/10/2017 8:31 PM View respondent’s answers
No refrigerators or microwaves in rooms.
10/8/2017 2:06 PM View respondent’s answers
not enough time to shop between classes. Hotel was not as clean as should be. DInner was undercooked and cold.
9/27/2017 9:14 AM View respondent’s answers
Most of what I didn’t like was the food at the banquet. We had to wait for potatoes and got the 1st of a batch and even thee they were cold, my butter wouldn’t even melt!! Rooms were really small. Overall my painting experience was good. Trade floor wasn’t very convenient (I another building) and demos could have been announced or asvertised better.
9/26/2017 5:41 PM View respondent’s answers
The hotel beds and sheets! My sisters bed was broken and you could read the paper through the sheets. My back is still killing me a week later.
9/25/2017 8:42 PM View respondent’s answers
wish there was a bigger choice of classes. was disappointed with the trade floor. much smaller than usual.
9/25/2017 8:23 PM View respondent’s answers
can’t really think of anything
9/23/2017 12:08 AM View respondent’s answers
I can’t think of anything
9/22/2017 11:55 AM View respondent’s answers
hotel
9/22/2017 7:56 AM View respondent’s answers
Old hotel
9/22/2017 7:03 AM View respondent’s answers
Sundays cold cold class rooms. I’ sure it had to do with the change in the out side air and the hotels system could not cope. I had a sweater but needed a coat.
9/21/2017 6:49 PM View respondent’s answers
We were standed at the hotel and there were no alterative resturants within walking distance.
9/21/2017 5:16 PM View respondent’s answers
It goes by so fast!
9/21/2017 1:34 PM View respondent’s answers
two classes in one room to hard to hear and hard of hearing ladies saying”I can’t hear you”
9/21/2017 1:00 PM View respondent’s answers
I preferred the other location, Jantzen Beach Little better selection of nearby restaurants
9/21/2017 12:10 PM View respondent’s answers
Hotel staff seemed unorngized and front desk staff seemed confused.
9/21/2017 10:08 AM View respondent’s answers
The rooms with the curtains.
9/21/2017 6:55 AM View respondent’s answers
One teacher did not have the pattern on the project at the beginning of class. The class level was listed as intermediate but really should have been “Advanced Rosemaling”.
9/20/2017 11:02 PM View respondent’s answers
Nothing.
9/20/2017 10:47 PM View respondent’s answers
Sparse choices for neighborhood restaurants. Very few venders compared to previous years.
9/20/2017 10:04 PM View respondent’s answers
Nothing
9/20/2017 9:37 PM View respondent’s answers
Two classes in the same Room
9/20/2017 9:37 PM View respondent’s answers
Needed more restaurants in the immediate area
9/20/2017 9:27 PM View respondent’s answers
Voices carried over the divider in the double rooms. Lighting could have been better.
9/20/2017 8:58 PM View respondent’s answers
Hotel
9/20/2017 8:57 PM View respondent’s answers
my Saturday class although it was a pleasant class there was no ‘teaching’ – the teacher did not demo or show at all how to do the project just talked us through it
9/20/2017 8:45 PM View respondent’s answers
2 large meeting rooms very cold. Difficult to hear teacher in shared rooms.
9/20/2017 8:31 PM View respondent’s answers
Not enough oil classes…
9/20/2017 8:06 PM View respondent’s answers
The hotel didn’t provide the best service
9/20/2017 7:23 PM View respondent’s answers
Trade floor was very disappointing
9/20/2017 7:10 PM View respondent’s answers
I wish there’d been more vendors on the trade floor. Also, was not happy with the location. We had issues with our room, housekeeping, and the restaurant.
9/20/2017 6:35 PM View respondent’s answers
Some Of the classes that were 4 hrs should have been 6 hrs .
9/20/2017 2:49 PM View respondent’s answers
The curtains dividing the class rooms were terrible!! Could my not hear your instructor over the neighbors.
9/20/2017 2:46 PM View respondent’s answers
*the lunch/dinner food concessions were not consistent *disappointed with the number of vendors and what they brought *would like to see schedules ahead of time of the demos and make & takes-even if its just listed by the booth or a slip of paper in our registration bag *it would be nice to know if, when and where the book sales will be ahead of time *would like more info before the actual conference so I can plan the time-we plan our classes around the vendor floor time
9/20/2017 2:06 PM View respondent’s answers
I was only unhappy with 1 class that was Chris Thornton class welcome tricycle where she painted pink flowers on a pick colored zeros copy of pink flowers and couldn’t we couldn’t see where she floated and highlighted
9/20/2017 1:49 PM View respondent’s answers
Far to walk
9/20/2017 1:39 PM View respondent’s answers
Hotel – confined to eating in hotel. No other places to eat within walking distance.
9/20/2017 1:19 PM View respondent’s answers
The hotel needed help. Some cleaning issues. Not enough staff to help get things from and to car. The banquet was sad! Food so so and they ran out of food. Ran out of salad and dressing, ran out of potatoes, desserts. veggies overcooked and beans on salmon? was it old and needed hiding? Staff would go for coffee and drinks and not return.
9/20/2017 12:25 PM View respondent’s answers
Same answer
9/20/2017 12:18 PM View respondent’s answers
Hotel was awful
9/20/2017 12:15 PM View respondent’s answers
The food at the banquet was only fair. The classrooms with the curtains were VERY bad. The people on the other side of the one class were very loud and even when asked they continued to be loud. Our instructor was very soft spoken making it impossible to hear. Did not get what was asked for in the hotel room.
9/20/2017 12:12 PM View respondent’s answers
The dinner was awful. As a disabled person had to stand and wait about 29 minutes then finally got in had to take a table by the door as most others were taken. Then when dinner began was at the end of the room again had to stand again then when I got up there no green salad, no macaroni salad, no baked potatoes, when I was finally able to go for dessert only seven pieces left chose two. No coffee at the table, no water on the table sorry but didn’t seem very organized.
9/20/2017 11:53 AM View respondent’s answers
the rooms broken in two sections and hearing the other class who were sometimes very loud so we could not hear our teacher
9/20/2017 11:51 AM View respondent’s answers
food cost….i know the cost of living has gone up…but selection was minimal…
9/20/2017 11:35 AM View respondent’s answers
cleanliness of hotel and conference center was very poor
9/20/2017 11:24 AM View respondent’s answers
Location – not much around if you didn’t have a car
9/20/2017 9:26 AM View respondent’s answers
Class rooms…too close for voices, lighting for painting
9/20/2017 9:12 AM View respondent’s answers
Sound carried from classes, but understood the need to split rooms.
9/20/2017 8:43 AM View respondent’s answers
I LIKED everything about the convention (including the magazines at the end). However, ideally, it was a little hard to hear where 2 teachers were sharing same room.
9/20/2017 8:43 AM View respondent’s answers
Almost ran out of food at the banquet. Could have used a map for the trade show building & classes that were in that building. Some of my classes didn’t have drinking water available.
9/20/2017 8:42 AM View respondent’s answers

How organized was the event?

  • Answered: 88
  • Skipped: 12
Extremely
organized

Very organized

Somewhat
organized
Not so
organized
Not at all
organized
0%10%20%30%40%50%60%70%80%90%100%

Extremely organized
38.64%
34

Very organized
48.86%
43

Somewhat organized
11.36%
10

Not so organized
1.14%
1

Not at all organized
0.00%
0
TOTAL 88

How friendly was the staff?

  • Answered: 89
  • Skipped: 11
Extremely
friendly

Very friendly

Somewhat
friendly

Not so friendly

Not at all
friendly
0%10%20%30%40%50%60%70%80%90%100%

Extremely friendly
57.30%
51

Very friendly
34.83%
31

Somewhat friendly
7.87%
7

Not so friendly
0.00%
0

Not at all friendly
0.00%
0
TOTAL 89

How helpful was the staff?

  • Answered: 88
  • Skipped: 12
Extremely
helpful

Very helpful

Somewhat
helpful

Not so helpful

Not at all
helpful
0%10%20%30%40%50%60%70%80%90%100%

Extremely helpful
50.00%
44

Very helpful
46.59%
41

Somewhat helpful
3.41%
3

Not so helpful
0.00%
0

Not at all helpful
0.00%
0
TOTAL 88

Prior to the event, how much of the information that you needed did you get?

  • Answered: 89
  • Skipped: 11
All of the
information
Most of the
information
Some of the
information
A little of
the information
None of the
information
0%10%20%30%40%50%60%70%80%90%100%

All of the information
64.04%
57

Most of the information
32.58%
29

Some of the information
3.37%
3

A little of the information
0.00%
0

None of the information
0.00%
0
TOTAL 89

Was the event length too long too short or about right?

  • Answered: 88
  • Skipped: 12
Much too longToo longAbout rightToo shortMuch too short
0%10%20%30%40%50%60%70%80%90%100%

Much too long
0.00%
0

Too long
2.27%
2

About right
93.18%
82

Too short
4.55%
4

Much too short
0.00%
0
TOTAL 88

Is there anything else you’d like to share about the event?

  • Answered: 73
  • Skipped: 27